Returns & Refunds

Live plants, mulch & soil

All live plant sales are final. Every plant leaves the nursery healthy and cared for by our team, and once it is in your hands its care is out of ours.

Bulk mulch, soil and stone deliveries are final sale as well, once the load leaves the yard.

That said, we stand behind what we sell. If a plant is not thriving, call us or bring in a photo and we will help you figure out what is going on and how to fix it.

Pots and pottery

Pots are final sale. Please look them over before you head home, and we are happy to help you inspect and load them.

Landscape project plant material

Plant material installed as part of a landscape project is different from a store purchase. It can carry an optional one-year limited warranty when it is purchased as part of the project. Ask your designer to include it when we scope the work.

Store items

Unused store items may be returned within 30 days of purchase with your receipt.

Fertilizers cannot be returned, so ask us before you buy and we will make sure you leave with the right product for the job.

Our satisfaction guarantee

Above everything else, we want you happy with your experience. If something is not right, call us and we will work with you to make it right.

Questions

Not sure whether something can be returned? Reach out before you buy or bring your receipt by the store:

Bloomin' Crazy Nursery & More 47 Waterford Business Center Way, Leland, NC 28451 (910) 408-9754

You can also reach us through the contact page on our website.