Privacy Policy

Information we collect

We collect information in two ways:

• Information you give us. When you request an estimate, fill out a form, join our email list, or contact us, we collect details such as your name, email address, phone number, property address, and anything you tell us about your project.
• Information collected automatically. When you visit our website, we and our analytics providers automatically collect standard technical data such as your IP address, browser type, device, pages viewed, and how you reached our site, using cookies and similar technologies.

How we use your information

• Respond to your questions and prepare estimates
• Provide, schedule, and follow up on the products and services you request
• Send you updates, offers, and helpful information where you have opted in
• Operate, improve, and secure our website
• Comply with the law and enforce our terms

Text messaging (SMS)

If you provide your phone number and opt in, we may send you text messages such as replies to your inquiry, appointment reminders, estimate follow-ups, and occasional offers. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP, and reply HELP for help. Opting in to text messages is not a condition of purchasing any product or service.

We do not sell your information, and we do not share your mobile opt-in or text-messaging consent with any third parties or affiliates for their own marketing purposes.

For the full text-messaging program terms, please see our Terms of Service.

Cookies and analytics

We use cookies and analytics tools, including Microsoft Clarity and Google Analytics, to understand how visitors use our site so we can improve it. These tools may record general usage and interaction data. You can control cookies through your browser settings.

How we share information

We do not sell your personal information. We share it only in these limited situations:

• Service providers who help us run our business and website, such as hosting, analytics, scheduling, and communications, who may use it only to perform services for us
• Our financing partner, Hearth, if you choose to apply for financing through the link on our site (their use of your information is governed by their own privacy policy)
• When required by law, or to protect our rights, safety, or property
• In connection with a business transfer, such as a merger or sale of assets

Data retention

We keep your information for as long as needed to provide our services, respond to you, and meet legal and business requirements, then delete or de-identify it.

Your choices

• Opt out of marketing emails using the unsubscribe link in any email
• Opt out of text messages by replying STOP
• Ask us to access, correct, or delete your information by contacting us

Children's privacy

Our website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Security

We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when we post the updated version here with a new last-updated date.

Contact us

If you have questions about this Privacy Policy or your information, contact us:

Bloomin' Crazy Nursery & More 47 Waterford Business Center Way, Leland, NC 28451 (910) 408-9754

You can also reach us through the contact page on our website.